Naturally Healthy for Life
Clinically Tested Natural Herbal Supplements
AlchemLifeTM uses science and natural solutions that enrich
well-being and promote a healthy happy and active life.
AlchemLifeTM uses science and natural solutions that enrich
well-being and promote a healthy happy and active life.
AlchemLifeTM uses science and natural solutions that enrich well-being and
promote a healthy happy and active life.
well-being and promote a healthy happy and active life.
You warrant and attest that you are at least 18 (eighteen) years of age. By using the Site, you are confirming that you meet the minimum age requirement, and are fully able and competent to enter into and be bound by the Terms and Conditions. You further agree that you fully understand the contents, meaning and impact of the Terms and Conditions, and warrant and represent that you are fully able and competent to enter into and be bound by the same.
These Terms and Conditions apply to all users of the Site, including, without limitation, users who are contributors of content, information and other materials or services on the Site. Your access and use of the Site will be subject to the version of the Terms and Conditions posted on the Site at the time of use. Further, by accessing or using this Site, you agree to these Terms and Conditions, and all applicable laws. If you do not agree with the Terms and Conditions, then you do not have the right to access, view, download or otherwise use the Site or purchase any products and, accordingly, you should not do so.
Use of Site
Unless otherwise provided, the products and services available on the Site, and the samples thereof, are for personal use only. You shall not sell or resell any of the products or services, or samples that you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
You agree to use the Site only for lawful purposes and in compliance with all applicable laws. You shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, products or services obtained from the Site.
You may, however, display and, subject to any expressly stated restrictions or limitations relating to a specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own non-commercial use, or to purchase ALCHEM products.
You may not upload to, distribute, or otherwise publish through the Site, any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.
While we strive to keep the Site accessible at all times, we cannot guarantee access in all circumstances. Indeed, for reasons including maintenance, upgrade or for any other reason that are beyond our control, access to the Site may be interrupted.
In case of non-compliance with the provisions of the Terms and Conditions hereto, we reserve the right to suspend your access to the Site. In such a case, we will inform you as soon as possible about your being prohibited from accessing the Site. If you or we terminate your use of the Website or any Service, we may delete any content or other materials relating to your use of the Service and we will have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or product that you have already ordered until the time of Termination by either party whatsoever.
Copyright and Trademarks
All content available on the website, including but not limited to text, graphics, logos, button icons, images, audio video clips, data compilations and software, and the compilation and arrangement thereof (collectively, the "Content") is the property of the Company, and its affiliates, partners or licensors, and is protected by laws of the India and international copyright laws.
You are permitted to browse this Site and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of the Site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including posting to any other Site. No other licence or right is granted.
All trademarks displayed on this Site are either owned by or used under a licence by the Company and its affiliates.
All visual material throughout the site including PDFs is subject to Copyright. The Company either owns or has the right to use the images through third-party sources.
Availability of products
Unless otherwise specified, reference to any product or service on the Site does not constitute an offer to sell or supply that product or service but an overview of the range of products and services that we distribute in the country where this Site is distributed.
The information on this Site has been included in good faith and is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given in relation to its accuracy or completeness.
Any advice given on this Site are simple simulations intended for obtaining expert advice. Any such advice is purely indicative and cannot replace a medical diagnosis or a clinical consultation, nor is it a substitute for any medical treatment. Therefore, we do not guarantee full satisfaction from following such advice and assume no liability for your use of the same. For further information or in case of doubt, we recommend that you consult us or write to us at the following address:
201, Empire Plaza, Mehrauli Gurgaon Road, Sultanpur, New Delhi-110030. India
We reserve the right to make any changes and corrections to the content on this Site including suggested retail prices, product specifications, and information concerning launching of products, as and when we consider it appropriate and without notice.
General Obligations of the User
The Company and the Site maintained by it uphold the values of tolerance and respect for others. For this reason, this Site shall not be used to convey racist, violent, xenophobic, malicious, obscene or illegal content. By using this Site, you agree not to distribute any information that is (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) violates any law or regulation or (e) offensive or otherwise unacceptable to Company at its sole discretion.
User Warranty and Representation
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name, service mark, and copyright formerly or currently used by you in connection with the Services rendered by our Site.
Third Party Links
In an attempt to provide increased value to our visitors, this Site may contain links to other websites on the Internet that are owned and operated by third parties ("External Sites"). However, even if the third party is affiliated with the Company, Company has no control over these External Sites, all of which have separate privacy and data collection practices, independent of Company. The Company has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such External Sites. These External Sites are only for your convenience and therefore you are advised to access them at your own risk.
Such links do not imply that the Company sponsors, endorses, is affiliated with or associated with, or has been legally authorized to use any trademark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such External Sites. Nonetheless, the Company seeks to protect the integrity of its Site and the links placed upon it and therefore requests any feedback on not only its own Site, but also for External Sites (including if a specific link does not work).You should contact the Site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
In no event shall we be liable, directly or indirectly, to you or any other person or entity for any loss or damage arising from or occasioned by the creation or use of the External Sites or the information or material accessed through these External Sites.
In addition to the above, you may link to our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. We reserve the right to withdraw linking permission without notice.
You may not link to us any site containing an inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information that violates any applicable intellectual property, proprietary, privacy or publicity rights. Further, you may not frame any Web page from this Site, except with our prior written permission. You may also not archive, cache, or mirror any of our Web page or portions of a Web page. For the use of any content of this Site, other than the content or manner which is permitted herein, you must take our prior permission.
You can request for grant of permission, by writing to us at email@example.com. Please include: (a) your name, e-mail address, and telephone number; (b) the name of your company; (c) The purpose for using our content (d) the Web site address(es), if any, where the proposed use will occur; and (e) in case of linking or framing, specific details about the contemplated linking or framing activities, including the content or Web page(s) of this Site which you would like to link or frame.
Giving Information to Third Parties
This may involve sharing information for the purposes of preventing fraud, carrying-out identity and age-related checks, and reducing credit risks, and contacting prescribers when our pharmacist becomes aware of significant medical issues arising in connection with a repeat prescription.
Our Service Providers
Sometimes we use other organizations (service providers) to help us provide our services which involve delivering your order and increasing your convenience as a user to track your orders etc. Only minimal information is given away for the purpose of enhancing those services. Those we share your information with are not allowed to use it to try to sell their own services to you.
In the event the Company product or service is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, Company shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. Company shall have the right to refuse or cancel any such orders, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Company shall issue a credit to your credit card account of the amount of the incorrect price.
The Company does not and cannot review all communications and materials posted to or created by users accessing the Site, and the Company is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the Site, Company is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Site.
Notwithstanding the above, the Company reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) violates any law or regulation or (e) offensive or otherwise unacceptable to Company at its sole discretion.
Shipping and Return policy
Terms of shipping
The estimated delivery time is 5-7 business days upon order payment confirmation. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails regularly for such updates. The Company shall not be liable for such delays. All claims for shortages or damages must be reported to customer service on the day of delivery through email at firstname.lastname@example.org with a picture attached. Shipping and handling rates shall be added in the final bill when you proceed to checkout. Shipping charges may vary for different places across the world. The Company bears no responsibility for goods signed for by someone other than the designated recipient. The Company is not responsible for damage after delivery.
Out of Stock Items
If your item is out of stock you may place your request for the Product to our customer service support and we shall contact you when the Product in stock.
Placing an order- to be updated after setup
To review what is available to purchase simply browse the website. When you have arrived at the item you wish to order, click on "Add To Bag" and then select your requested quantity. When your order contains the item quantities you wish to purchase, please log in to continue to the next step or register if it is the first time you are making a purchase online. You will then be asked to provide us with your shipping and payment (credit card / Debit Card) information.
Most products sold by AlchemLife qualify for free exchange or replacement within 30 days from the date your order ships. Please visit our website to process your return. The product must be in its original condition, unused and in its original packaging. We do not refund any freight or shipping charges. This policy applies to domestic orders only. We do not accept returns or exchanges for any products after 30 days from the date your order ships.
Please return product at the following address:
James and James Fulfilment
Brackmills Industrial Estate
If you are not entirely satisfied with your purchase, if the package is damaged or out-of-date, simply return the item within 30 days with your receipt. Refunds will be issued in the same method of payment as the original payment. A purchase made with a credit card: a refund will be issued to the original account. Please note delivery fees are not refundable once the order has shipped or if the merchandise is returned to the store.
Once an order is placed, there is no provision to cancel or return it. Please ensure to check your order details prior to confirming. AlchemLife reserves the right to cancel an order if error on site or if the products are out of stock. If the Payment is charged to card prior to cancellation of an order, we reserve the right to forfeit the charge.
All transactions at this online store are protected by Secure Sockets Layer (SSL) and Secure Data Encryption using a 1024-bit process. All credit card payments are processed in real-time for your security and immediate peace of mind. For payment options, we accept Credit Card and Debit Card (MasterCardTM and VisaTM). This transaction will appear on your bank statement as a payment to Alchem International Private Limited. Any information that you send to us is encoded with SSL encryption technology. This sophisticated encryption process ensures that prying eyes are unable to decode your personal data when it travels from your computer to ours, and from our computer to the bank's. You can tell whether your browser is in secure mode in the checkout by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window. Once you have paid via credit card or debit card your order will be immediately processed online. Once your credit card or debit card details are verified by HDFC payment gateway, we will pack your order and deliver it to you.
Forms of Payment
The Company is set up to take immediate orders online via credit card and debit card (MasterCardTM and VisaTM). All prices on this site are processed in GBP. All orders are acknowledged at current pricing. We will bill at the price in effect at the time of the payment confirmation.
Product prices listed are current; however, they are subject to change without advance notice.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
User Account, Password, and Security:
Upon completing the Site's registration process, you will receive a password and account designation. You are solely responsible for maintaining the confidentiality of such password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to maintain the confidentiality and/or other obligations.
No Compensation Policy:
If the quality of any products purchased or services obtained by you through our Site did not meet your expectations, no compensation will be given for the product. You are not entitle to request compensation for any reason whatsoever including but not limited to: any special, incidental, indirect or consequential damage of any kind caused by a product; any delay in delivery caused by unforeseen circumstances; unavailability of items which you tried to purchase; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date etc.
When you visit the site or write to us including e-mails, you are communicating with us We may communicate with you by e-mail. . You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The Company reiterates that it makes no warranties or representations about the accuracy or completeness of this Site's content or the content of any External Sites.Visitors to the Site agree that their use of, and reliance on any advice or information obtained from or through, the Site is at their own sole risk. In some instances, content made available on the Site may represent the opinions and judgments of providers or users, such as user content. We and our affiliates do not endorse nor shall we or they be responsible or liable for the accuracy or reliability of any opinion, advice or statement made on the Site by anyone other than our authorized employees acting in such capacity.
This Site and the materials, information, services, and products in this Site, including, without limitation, text, graphics, and links, are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, the Company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, freedom from computer virus, and warranties arising from course of dealing or course of performance. The Company does not represent or warrant that the functions contained in the Site will be uninterrupted or error-free, that defects will be corrected, or that this Site or the server that makes the Site available are free of viruses or other harmful components. The Company does not make any warranties or representations regarding the use of the materials in this Site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Applicable law may not allow the exclusion of implied warranties and therefore, the above limitations may not apply to you.
The copyright for any material created by us on the website or licensed to us, including the material on other websites operated by us which links from this website, is reserved. The texts, illustrations, images and videos must not be used, copied, duplicated, reproduced, published, transferred, shared or saved neither in electronic or printed publications nor commercially used without the prior written permission of the Company. All product and company names are trademarksTM or registered® trademarks of the Company or in case of third parties their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Limitation of Liability
In no event shall Company be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if the Company has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with: (i) the availability, use, reliance on, or inability to use the Site any platform applications or any content or other materials on, accessed through or downloaded from the Site; or (ii) any claim (including for property damage to your device or computer system) attributable to errors, omissions, or other inaccuracies in, or destructive properties of, the Site or the External Sites, or any information, software, products, services or other materials available on or through the Site or External Sites.
These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. As some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
Though enormous efforts are made to make and precautions taken to render the Company's products absolutely safe for human use, it is possible that certain ingredients may cause allergic reactions to certain individuals or adversely affect individuals with pre-existing medical conditions. Please make yourself aware of the ingredients and usage instructions accompanying each of our products to make sure that they are safe for you to use. It will be your sole responsibility to take proper precaution/ professional medical advice before using any of our personal care products that you may be allergic to. You agree that the Company will not be responsible or liable for any product related issues including without limitation any allergic reactions to you on account of usage of our products. For any purchases made through the Site, you will inter alia be governed by the limitation of liability and disclaimer conditions provided in more detail with the product packaging/leaflets.
To the fullest extent permitted by applicable law, you agree to defend and indemnify us and hold us harmless from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal costs and expenses) arising from:
To the fullest extent permitted by applicable law, any dispute, differences or claim arising out your visit to the Site shall be referred to the Indian Courts.
The Terms and Condition herein shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in the Company. The Company makes no representation that materials/products on the Site are appropriate or available for use in other locations and access to them from territories where their content is illegal or is prohibited. Those who choose to access this Site from locations outside India may do so on their own initiative and are responsible for compliance with applicable local laws.
The Company may revise these Terms and Condition at any time by updating this posting. You should visit this page from time to time to review the current Terms and Condition because the same shall be binding on you. Certain provisions of these Terms and Condition may be superseded by expressly designated legal notices or terms located on particular pages of this Site.
If any provision of these Terms and Condition is found to be unenforceable or invalid, the remaining provisions of these Terms and Condition shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by applicable law.
The failure of either party to exercise in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms and Condition, and neither party has any authority of any kind to bind the other in any respect.
The headings and section titles in these Terms and Condition are for convenience only and have no legal or contractual effect.
Modification of the Terms and Condition
We may modify the provisions of the Terms and Condition, to comply with any such new legislation and regulations thereunder and/or to improve the Site. Any changes so made will be incorporated into these Terms and Condition.
In case of any grievance from the use of our site, you can write to the 'Grievance Officer'. The details of the Grievance Officer are provided below:
NAME: Sandeep Malik
ADDRESS: 201, Empire Plaza, Mehrauli Gurgaon Road, Sultanpur, New Delhi-110030, India
PHONE: +91 1126809882
TIME: eg. Mon to Sat (9:00 to 18:00)